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Privacy Policy

This Privacy Policy is effective as of April 27, 2014.

Insta-Mold Products, Inc., a Pennsylvania corporation ("Insta-Mold" or "we" or "us"), maintains this Privacy Policy ("Privacy Policy") as part of its General Terms and Conditions of Use (the "Terms").

We may collect personal information and other information about you through your use of Web sites operated by us, including, but not limited to, www.instamold.com (collectively, the "Site") and through other content and services made available by us (including customer support) (collectively with the Site, the "Services"). We have developed this Privacy Policy to explain what kinds of information we collect about you, how we use that information and with whom and under what circumstances it may be shared.

Your use of the Services constitutes your acceptance of the terms of this Privacy Policy and your consent to the collection and use of your personal information in accordance with the terms of this Privacy Policy. If you do not agree to abide by this or any future version of the Privacy Policy do not use or access the Services.

We may revise this Privacy Policy, at any time and for any reason, including as necessary based on changes to the Services or our collection and use practices. Any revisions to the Privacy Policy will be posted on this page and will be effective when posted. Your use of the Services after a revised Privacy Policy is posted constitutes your knowledge and acceptance of those changes. It is your responsibility to regularly check this page and review the Privacy Policy for changes.

What Personal Information Do We Collect?

We collect personal information that you provide to us voluntarily, including when you contact us, make a request or inquiry with us, create an account through the Services or purchase a product, including, but not limited to, through the completion of registration or order forms. We also collect personal information you provide that may be necessary to use the Services or certain portions of the Services, such as creating an account on the Site or and other personal information that we may request in connection with an inquiry or purchase or otherwise.

For example, when you create an account with Insta-Mold we ask you to provide your name, email address, mailing address, phone number, and areas of interest or hobbies. Creation of an account with Insta-Mold may be required to use certain portions of the Services.

If you are making a purchase, we will also ask for you for credit card information, billing address and shipping address and other information as may be necessary to process the payment, such as credit card expiration date, security code, account holder.

If you contact us for customer service assistance we may request your name and certain other information as may be necessary to assist you with your request or order.

What Other Kinds Of Information Do We Collect?

If you purchase a product for someone else, we will ask you for the name and address of the person to whom the product should be sent along with your name, contact information and billing information.

We may also collect information regarding your purchase history or customer service requests history.

If you are a member of a social network or similar service, and you use functionality made available through the Services or otherwise authorize us to associate your Service account with that network or service, both we and the network or service may gather information about your behavior on the Service and may associate that information with personal information we and the network or service already have about you.

If you engage in behavior at or through the Service that is intended to be viewed by others, such as using your social media page or account or other functionality available through the Services to share product preferences, comment on products or otherwise, we and others may collect information about you as a result of your public conduct and all such information will be publicly available to anyone visiting or using the Service.

We may also collect personal information or other information we receive about you, such as contact information, from third party service providers and add it to the personal information we maintain.

We may also collect certain non-identifying technical information related to your use of the Services, including your browser type, internet protocol (IP) address, access time and geographic information. Unless we associate non-identifying information through use of technology with your personal information, we will not treat such information as personal information.

Do You Use Cookies or Web Beacons Or Other Tracking Devices?

We may use cookies, which are data files that are sent to and stored on your computer, to improve your experience on our Site and Services, which for example may include saving the items in your shopping cart. Cookies may also be used to help Insta-Mold understand your use of the Site and Services in an effort to improve the offerings and features and for other reasons. You can use your browser settings to block or remove "cookies" but this may negatively impact your ability to use the Services or make certain features unavailable to you.

Some browsers allow you set a Do Not Track ("DNT") privacy preference on your browser to inform third parties that you do not want your online movements tracked. Insta-Mold does not gather and track information pertaining to your online browsing movements across Web sites and as a result we do not respond to DNT signals.

How Is The Information We Collect Used?

Any personal information that you provides to us is voluntary and at your discretion, although certain information is required in certain circumstances, for example the purchase of a product. By using the Services, if you are providing information from outside the United States, you consent to having any information you provide to us to be transferred and processed in the United States.



Order Fulfillment. We use your personal information to process your orders, including confirming your order, fulfilling, shipping your order or otherwise to communicate with you about your order.



Customer Service. We use your personal information to contact you about and respond to your customer services requests or other requests or inquiries for information or assistance.



Communication from Insta-Mold. From time to time, we may also use your personal information to send important notices, such as notification about the Services, your account, changes to our Terms, purchase information as well as e-newsletters or other promotional notices.



Facilitate Use of the Services.We use your personal information and any other information you provide to facilitate your use of the Services.



Optional Features. If you choose to participate in certain other optional features or functions made available through the Services such as product reviews, testimonials, or other public conduct, we will use your personal information to administer those features and functions.



Other Business Purposes. We may also use personal information, non-identifying information, and aggregated information about our customer's access and use of the Services and their purchasing activities that we obtain from our use of technology to improve the Services and for other business purposes such as marketing, advertising and research.

How Do We Share Your Information With Third Parties?

We do not share your personal information with third parties for their direct marketing purposes In addition to disclosures of your personal information associated with the uses described above, Insta-Mold will share your personal information in accordance with this Privacy Policy to third parties in the following circumstances.



Our Affiliates. We reserve the right to share personal information or other information about you with our affiliates in the course of our business operations.



Service Providers and Contractors. We may engage third party service providers or contractors to perform certain business functions for us which may include, but are not limited to, fulfilling orders, delivering packages, providing marketing assistance, sending postal mail or email, maintaining customer lists, processing payments, providing customer service, performing computer system and services maintenance, and other IT services. Any service provider or contractor engaged to perform a business function on our behalf may have access to your personal information or other information in connection with the performance of their services. These service providers and consultants will be obligated to use your information only as necessary in connection with their provision of services for us and will not be authorized to use your personal information for any other purpose.



Enforcement of Laws/Legal Requirements. We may share your personal information and other information to comply with applicable laws or in cooperation with legal authorities, which may include, among other things, disclosure of your information in connection with a subpoena or court order. Additionally, we may share your personal information or other information when we believe it is necessary to enforce the Terms or to protect the rights, property, safety or other interests of Insta-Mold or other third parties or individuals.



Other Information. We may disclose non-personal information about you with those groups with whom we share personal information as described in this Section and with third parties such as vendors, advertisers and marketing firms for various purpose, including for example for purposes of analysis and improvement of our Services.



Optional Feature. Additionally, we may disclose personal information about you to third parties if you voluntarily use certain optional features or functions of the Services to engage in public conduct and such information will be available for use by those third parties. For example if you include personal information in a product review that you submit, the content of that review may be posted on the Services or otherwise used and shared by Insta-Mold.



Transfer or Sale of Business. In connection with our continued operations, we may combine (whether by merger, membership, purchase or other method) with another entity or transfer or sell a portion or all of the operations or the assets to another entity. In the event of any of these types of transactions your personal information and other information may be among the assets transferred or may come under the control of the new entity.



Does This Privacy Policy Apply To Linked Third Party Web sites?

The Services may contain links to other Web sites which are not operated by us and may also contain advertisements from other companies. This Privacy Policy is only applicable to personal information you provide to us or that is collected by us through the Services. When you link to and access a third party Web site, any personal information or other information that you provide at that Web site or that is otherwise collected when visiting that Web site will be governed by the practices and privacy policy of the applicable third party, if any. We have no responsibility for the practices or privacy policy of any of third party, including those to which you may be linked through the Services.

How Do We Protect Your Personal Information?

We take precautions to protect the personal information we collect and may implement various administrative, technical and physical security measures, as we deem appropriate.

We use Secure Socket Layer ("SSL") technology for the exchange of sensitive information when you make a purchase. Some features of the Services are not encrypted and you should consider this before transmitting any sensitive or confidential information through features on the Services.

No method of transmission or electronic storage can provide absolute certainty of security, and as such we cannot guarantee the absolute security of the information that we collect.

How Can I Review And Revise My Personal Information?

You may contact us by e-mail at moreinfo@instamold.com or By mail at 1-800-523-4081 and we will assist you with updating or revising the personal information we maintain.

You may not access or change non-identifying information that we collect through the Services through use of technology or otherwise.

Is Personal Information Collected From Children?

Our Services are not intended for use by children. As provided in the Terms, you must be at least 18 years old to use the Services. We do not knowingly collect personal information from children under 13 years old.

How Do I Contact Insta-Mold?

If you have any questions regarding this Privacy Policy or our privacy practices you may contact us by e-mail at moreinfo@Insta-Mold.com or By mail at 1-800-523-4081.